Staff trust the numbers more when they know the rules. Share this with your team.
The rules
- Time counts from when someone joins until they leave.
- When a server shuts down, everyone's time in it is closed.
- In Admin centre > Activity you can stop counting after someone has been idle for a set number of minutes. Set 0 to count idle time too.
- You can also leave out visits shorter than a set length, so popping in for a moment doesn't count.
- If Rosterr can't be reached, banned players are let in rather than everyone being kicked.
Fixing time
- People who manage activity can add or remove minutes, with a reason.
- Members can ask for a correction under Activity. Approving one adds the time on that day.
Each person's profile has an Activity tab that breaks their minutes down into sessions and adjustments, so anyone can see where a number came from.