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Courses / Moderation and appeals

Lesson 6 of 6 · 5 min

Appeals

How players ask for a case to be lifted, and how you decide.

Turn appeals on

Turn appeals on in Admin centre > General. Appeals arrive in Moderation > Appeals, for people with permission to review them.

What players do

  1. Sign in at app.rosterr.work/appeals with the Roblox account the case is about.
  2. See cases against their Roblox account in every group that uses Rosterr, and open one to read it.
  3. Write an appeal, at least 20 characters, and send it.

Each case can be appealed once. Players hear back when the group decides. If a group isn't taking appeals, its cases say so.

Deciding

Accepting an appeal lifts the case, and lifts the ban if it was one.

Tip

Where you can, have someone other than the moderator who opened the case review the appeal. A fresh pair of eyes makes the decision fairer.

That's the course. Mark this lesson done to get your certificate.

More detail: Appealing a case.

Sign in with your Rosterr account to keep track of the lessons you've done and earn a certificate.

Appeals · Moderation and appeals · Rosterr Academy